Sunday, November 19, 2006

Troublesome News from Arizona

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With new real estate agents entering the field in record numbers across the country, it becomes ever so important to establish a hiring process; regardless if you are a buyer or seller. Washington State brokers are required to supervise their agents, associate brokers, and managing brokers; but, sometimes the supervision is not adequate.

Read more about what happened in Arizona...

Troublesome news from Arizona:

"Complaints against real estate agents are on the rise, with consumers accusing them of everything from selling property without a license to cutting corners to make a sale.

As of June, the number of complaints opened with the Arizona Department of Real Estate had jumped 53 percent since 2003, the year before the housing boom took the Valley by storm. Complaints forwarded for discipline increased 150 percent in that same time.
More consumers are not only griping about the way they have been treated, but they're also alleging they have lost money in real estate deals. Agents found in violation of state laws that govern license holders can wind up paying fines or having their licenses suspended or revoked.

Part of the spike in complaints reflects the rush of new agents who flooded the market to take advantage of the housing boom of 2004 and 2005. The number of new brokers and agents rose 38 percent in the past three years, well behind the pace of complaints.

The housing market fizzled this year as rising prices and more inventory kept buyers on the sidelines. When the market was hot, complaints were driven by the intense competition to get listings and make sales, said Tom Adams, director of regulation for the state real estate department, which oversees licensing and investigates complaints" (

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Final note:

Buyers, as well as sellers, need to have a hiring process that includes interviewing with a few good real estate professionals. The biggest mistake I see people make time and again, is that they start working with the first buyer or seller agent they encounter. A practical hiring process will separate the real estate professionals with experience from those without experience.

Aside from determining skill level, having a hiring process also gives people the opportunity to become familiar with a consultant's character and personality. Not all personalities can work together, so this is another important factor to consider when interviewing with real estate professionals. Ask questions and pay attention to how your questions are answered.

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